Shipping policy
Shipping
At Toile Showroom, we aim to process and ship your order as quickly and carefully as possible. Every order is packed with attention to detail to ensure your items arrive in perfect condition.
Shipping Rates
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Free standard shipping is offered on all orders over $150 (before taxes and after discounts), within Canada.
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For orders under $150, a flat shipping fee will apply at checkout based on your delivery location and order size.
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Expedited shipping options are available at an additional cost and can be selected at checkout.
Order Processing
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Orders processing times vary due to supplier lead times. Once items are received in our showroom, they are typically processed and shipped within 2 business days.
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You will receive a confirmation email with tracking information once your order has been shipped.
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Please note: processing times may be longer during peak periods, holidays, or promotional events.
Shipping Locations
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We currently ship to addresses within Canada and the United States.
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For international orders outside of North America, please contact us directly at shop@toileshowroom.com for a custom shipping quote.
Delivery Issues
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Toile Showroom is not responsible for shipping delays caused by carriers, weather, or other circumstances beyond our control.
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If your package is delayed or lost, we will work with the carrier to resolve the issue as quickly as possible.
For any questions about your order or shipping details, feel free to contact us at shop@toileshowroom.com or 514-486-2424.